DJI Care Enterprise Plus DJI Matrice 4E

DJI Care Enterprise Plus DJI Matrice 4E

The DJI Care Enterprise Plus (1-year plan) for the DJI Matrice 4E drone offers an effective and efficient replacement option, ensuring you receive a replacement product more quickly. DJI covers the shipping costs in both directions when a product is returned for replacement.

When using the service, the drone components are thoroughly cleaned, inspected, and replaced if necessary during the inspection process. The drone is then recalibrated to ensure everything is properly adjusted and ready for flight.

During the DJI Care Enterprise service period, the main components remain covered by the official warranty, extending the protection of your product.

DJI Care Enterprise provides exclusive technical support channels, including online chat and telephone support.

• Conditions for initial purchase: The product must be brand new and not activated, or activated within 48 hours
• Conditions for service extension: If you have purchased DJI Care Enterprise for your device, you can extend the service within 15 days after the current service expires with DJI Care Enterprise (1-year plan)
• If the conditions are not met, you can request an online video verification of your product. After approval, you can purchase DJI Care Enterprise within 72 hours of receiving the purchase notification
• (Visit the DJI website for more information)